Q: WHERE DO ITEMS SHIP FROM

 

Q: WHAT IS YOUR RETURN AND EXCHANGE POLICY?

A: Items ship from Victoria, British Columbia, Canada.

A: We hope you love your purchase, but we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item, you may return it for an exchange or a full refund less any shipping charges. Returns must be delivered to us within 15 days of when the item(s) was received. Please note that sale items are final sale.  

Returns shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.  

Please mail all returns to: SHOP BASH 1150 Oxford Street, Victoria, BC V8V 2V3 Canada.